International Shipping Policy
Toolmarts.com gladly accepts orders from all around the globe. Contact our sales team at firstname.lastname@example.org or call us at +1 (760) 480 1444 for additional shipping inquiries.
Please note that our international shipping terms may vary depending on the destination and type of merchandise ordered.
We accept international orders only that are minimum worth of USD $500. Preferred modes of payment are direct bank wire transfers (EFT) and PayPal. Credit cards are also acceptable with few exceptions; please contact our sales team.
Independent freight / Free Shipping Policy
Please note that any flat-rate shipping charges or free shipping offers on Toolmarts.com is applicable only on shipments within US*. International recipients must have their own verified FedEx/DHL/UPS account OR use any independent freight service to collect orders either from our warehouse (located in Escondido, California) or their chosen destination anywhere within US. Henceforth, recipients should contact their freight forwarders to connect the item to their destination country. Toolmarts.com will not negotiate/contact with any freight service provider on customer's behalf.
* Under manufacturer's shipment policy, few merchandise are subjected to be shipped only within USA. In such cases, international recipients would be liable for independent freight and any legal issues.
Customs, Duties and Taxes
Your packages may be subject to the customs duties, fees and import taxes of the country to which you have your order shipped. These charges are always the recipient's responsibility and are levied once a shipment reaches to the destination country. Toolmarts.com does not add any international tax, tariffs or duties to orders.
Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be as customs policies vary widely from country to country. You are also responsible for assuring that the product can be lawfully imported under all laws and regulations of the destination country.
For products shipped internationally, please note that regular manufacturer warranty may not be applicable as is for US residents. Manufacturer service/repair options may not be available. Additionally, product manuals, instructions and safety warnings may not be available in destination country languages. Products (and accompanying materials) may not be designed in accordance with destination country standards, specifications and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate).